Frequently Asked Questions
At TubThings, we provide a wide range of high-quality maintenance products for hot tubs and spas, including steps, pillows, chemicals, and many other essential parts to ensure your hot tub or spa remains in excellent condition.
Our knowledgeable and dedicated team is always available to assist you in finding the perfect product for your specific needs. You can also refer to your hot tub or spa's user manual for specific part requirements.
Yes, all of our products come with comprehensive instructions on how to use them effectively. Furthermore, our customer service team is always available to answer any queries you may have about the usage of our products.
Absolutely. At TubThings, we take pride in our status as an official distributor of high-quality maintenance products from renowned manufacturers, including Master Spas, MAAX Spas, Dimension One, and Nordic. Each product we offer is directly sourced from these trusted manufacturers, ensuring that our customers receive only authentic, original parts for their hot tubs and spas. Our aim is to provide you with the best possible care and maintenance for your relaxation equipment, enabling you to enjoy your hot tub or spa to the fullest for years to come.
At TubThings, we are committed to offering only the highest quality products. All our products are carefully chosen from reliable manufacturers and undergo stringent quality checks before they are available for sale.
Yes, customer satisfaction is our utmost priority. If you are not satisfied with a product, please refer to our return policy for details on how to initiate a return.
Delivery times depend on the location. We strive to ship all our orders as quickly as possible. You will receive a shipping confirmation with tracking information once your order has been dispatched.